Privacy Policy
Last Updated: January 2026
Guide Me Around Morocco — Casablanca, Morocco

At Guide Me Around Morocco (“we,” “us,” or “our”), we deeply respect your privacy and are committed to protecting your personal data. As a boutique tour agency founded and operated in Morocco, we collect only the information necessary to deliver exceptional, personalized travel experiences—safely, transparently, and with your full trust.

This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and your rights regarding your information. By booking a tour or using our website (www.guidemearoundmorocco.com), you consent to the practices described below.

1. Information We Collect

We collect data only when needed—and always with purpose:

  • Booking & Travel Information
    Name, email, phone number, nationality, passport details (for permits/transport), dietary restrictions, mobility needs, and travel preferences.
    Purpose: To confirm your reservation, issue invoices, coordinate logistics (transfers, guides, accommodations), and ensure your safety and comfort.
  • Website Interaction Data
    IP address, browser type, pages visited, and cookies (see Section 4).
    Purpose: To improve site performance, understand user interests, and enhance your browsing experience.
  • Payment Details
    We do not store credit card numbers. Payments are processed securely via Stripe or PayPal (PCI-DSS compliant third-party gateways). We retain only transaction ID, date, amount, and payment status.
  • Voluntary Communications
    Messages sent via contact forms, email, or WhatsApp—including trip inquiries, special requests, or feedback.
    Purpose: To respond effectively and tailor future offerings.

2. How We Use Your Data

Your information is used exclusively for:

  • Processing and managing your tour bookings
  • Communicating essential pre-trip details (itinerary, guide contact, packing tips)
  • Providing 24/7 support during your journey
  • Sending post-trip feedback requests (optional)
  • Improving our services based on aggregated, anonymized insights
  • Complying with Moroccan legal obligations (e.g., passenger manifests for desert permits)

We never sell, rent, or share your personal data with third parties for marketing purposes. We only collaborate with trusted local partners (licensed guides, riad owners, drivers) who require your name and contact details strictly to deliver your booked services—and who are bound by the same confidentiality standards.

3. Data Security & Retention

  • All data is stored on secure, password-protected systems (hosted in the EU with GDPR-aligned providers).
  • Sensitive documents (e.g., passport copies) are encrypted and deleted within 30 days after tour completion—unless required longer by law (e.g., for tax or audit purposes, max 5 years).
  • We conduct regular security reviews and staff training to prevent unauthorized access, loss, or misuse.

4. Cookies & Tracking Technologies

Our website uses minimal, non-intrusive cookies to:

  • Remember language and currency preferences
  • Analyze traffic via Google Analytics (anonymized IP)
  • Enable booking functionality (e.g., cart persistence)

You may disable cookies via your browser settings. Note: Disabling essential cookies may limit access to booking features.

We do not use tracking pixels, behavioral advertising, or third-party remarketing.

5. Your Rights

Under applicable data protection laws (including Morocco’s Law 09-08 and GDPR for EU residents), you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing communications at any time
  • Receive your data in a portable format (e.g., PDF/CSV)

To exercise these rights, email us at: privacy@guidemearoundmorocco.com
We respond within 7 business days.

6. Children’s Privacy

Our services are designed for travelers aged 18+. We do not knowingly collect data from children under 16. If you are booking for minors, parental/guardian consent and supervision are required.

7. Third-Party Links

Our website may link to trusted partners (e.g., accommodation providers, activity operators). We are not responsible for their privacy practices. We encourage you to review their policies separately.

8. Policy Updates

We may update this policy to reflect legal, operational, or technological changes. The “Last Updated” date will be revised accordingly. Continued use of our site or services constitutes acceptance of the new terms.

9. Contact Us

Questions? Concerns? We’re here to help.
📧 Email: contact@guidemearoundmorocco.com

Your trust is our greatest souvenir.
— Abir & the Guide Me Around Morocco Team

This policy complies with Moroccan Law No. 09-08 on Personal Data Protection and aligns with international best practices for ethical tourism data handling.